How can I contact you if I have a question?

You can reach us anytime at info@dukero-london.com . Our customer care team is always happy to help and will do their very best to respond as quickly as possible — typically within 24 hours.

How long do I have to return my order?

You have 30 days from the date of delivery to return your order. If you’re not completely satisfied, simply send your item back within this period for a full refund — no questions asked.

Which payment methods do you accept?

We accept all major payment methods, including Visa , Mastercard , American Express , UnionPay , and PayPal . All transactions are 100% secure and encrypted , ensuring your details remain safe at all times.

Are your products true to size?

Yes, our products are generally true to size . Some items may fit slightly smaller, but whenever this is the case, it will always be clearly stated on the product page. If you’re unsure, we recommend checking the size guide provided with each item before ordering.

Can I change or cancel my order after placing it?

You can request a change or cancellation as long as your order hasn’t been processed or dispatched yet . We always aim to prepare and ship orders quickly, so if you’d like to make any changes, please contact us as soon as possible at info@dukero-london.com . Once your order has been shipped, we’re unable to make changes, but you can still return the item within 30 days for a full refund.

Shipping Protection

Name: Shipping Protection
Brand: Dukero
Price: 2.49 GBP
Availability: InStock

Pleasantly surprised!

Was a bit sceptical at first, but I’m so glad I ordered. The quality exceeded my expectations and the fit is perfect! Was a bit sceptical at first, but I’m so glad I ordered. The quality exceeded my expectations and the fit is perfect! Was a bit sceptical at first, but I’m so glad I ordered. The quality exceeded my expectations and the fit is perfect!

Hazel

Better than expected

I was unsure about ordering online, but everything went smoothly. The item looks even better in real life than on the photos. I was unsure about ordering online, but everything went smoothly. The item looks even better in real life than on the photos. I was unsure about ordering online, but everything went smoothly. The item looks even better in real life than on the photos.

Arthur

Amazing customer support

Customer service was so helpful when I had a question about sizing, quick replies and super polite. Really impressed! Customer service was so helpful when I had a question about sizing, quick replies and super polite. Really impressed! Customer service was so helpful when I had a question about sizing, quick replies and super polite. Really impressed!

Julian

High-end feel

Wasn’t sure what to expect, but the material feels amazing, soft yet structured. You can tell a lot of thought went into the design. Wasn’t sure what to expect, but the material feels amazing, soft yet structured. You can tell a lot of thought went into the design. Wasn’t sure what to expect, but the material feels amazing, soft yet structured. You can tell a lot of thought went into the design.

Charlotte

Easy exchange process

Had to exchange for a different size, and the process was super easy. Great communication throughout. Highly recommend Dukero! Had to exchange for a different size, and the process was super easy. Great communication throughout. Highly recommend Dukero! Had to exchange for a different size, and the process was super easy. Great communication throughout. Highly recommend Dukero!

Ella

Fast delivery & great quality

Brilliant service from start to finish. My order arrived quickly and exactly as described. Will definitely shop here again. Brilliant service from start to finish. My order arrived quickly and exactly as described. Will definitely shop here again. Brilliant service from start to finish. My order arrived quickly and exactly as described. Will definitely shop here again.

Dominic

Pleasantly surprised!

Was a bit sceptical at first, but I’m so glad I ordered. The quality exceeded my expectations and the fit is perfect! Was a bit sceptical at first, but I’m so glad I ordered. The quality exceeded my expectations and the fit is perfect! Was a bit sceptical at first, but I’m so glad I ordered. The quality exceeded my expectations and the fit is perfect!

Hazel

Better than expected

I was unsure about ordering online, but everything went smoothly. The item looks even better in real life than on the photos. I was unsure about ordering online, but everything went smoothly. The item looks even better in real life than on the photos. I was unsure about ordering online, but everything went smoothly. The item looks even better in real life than on the photos.

Arthur

Amazing customer support

Customer service was so helpful when I had a question about sizing, quick replies and super polite. Really impressed! Customer service was so helpful when I had a question about sizing, quick replies and super polite. Really impressed! Customer service was so helpful when I had a question about sizing, quick replies and super polite. Really impressed!

Julian

High-end feel

Wasn’t sure what to expect, but the material feels amazing, soft yet structured. You can tell a lot of thought went into the design. Wasn’t sure what to expect, but the material feels amazing, soft yet structured. You can tell a lot of thought went into the design. Wasn’t sure what to expect, but the material feels amazing, soft yet structured. You can tell a lot of thought went into the design.

Charlotte

Easy exchange process

Had to exchange for a different size, and the process was super easy. Great communication throughout. Highly recommend Dukero! Had to exchange for a different size, and the process was super easy. Great communication throughout. Highly recommend Dukero! Had to exchange for a different size, and the process was super easy. Great communication throughout. Highly recommend Dukero!

Ella

Fast delivery & great quality

Brilliant service from start to finish. My order arrived quickly and exactly as described. Will definitely shop here again. Brilliant service from start to finish. My order arrived quickly and exactly as described. Will definitely shop here again. Brilliant service from start to finish. My order arrived quickly and exactly as described. Will definitely shop here again.

Dominic

Pleasantly surprised!

Was a bit sceptical at first, but I’m so glad I ordered. The quality exceeded my expectations and the fit is perfect! Was a bit sceptical at first, but I’m so glad I ordered. The quality exceeded my expectations and the fit is perfect! Was a bit sceptical at first, but I’m so glad I ordered. The quality exceeded my expectations and the fit is perfect!

Hazel

Better than expected

I was unsure about ordering online, but everything went smoothly. The item looks even better in real life than on the photos. I was unsure about ordering online, but everything went smoothly. The item looks even better in real life than on the photos. I was unsure about ordering online, but everything went smoothly. The item looks even better in real life than on the photos.

Arthur

Amazing customer support

Customer service was so helpful when I had a question about sizing, quick replies and super polite. Really impressed! Customer service was so helpful when I had a question about sizing, quick replies and super polite. Really impressed! Customer service was so helpful when I had a question about sizing, quick replies and super polite. Really impressed!

Julian

High-end feel

Wasn’t sure what to expect, but the material feels amazing, soft yet structured. You can tell a lot of thought went into the design. Wasn’t sure what to expect, but the material feels amazing, soft yet structured. You can tell a lot of thought went into the design. Wasn’t sure what to expect, but the material feels amazing, soft yet structured. You can tell a lot of thought went into the design.

Charlotte

Easy exchange process

Had to exchange for a different size, and the process was super easy. Great communication throughout. Highly recommend Dukero! Had to exchange for a different size, and the process was super easy. Great communication throughout. Highly recommend Dukero! Had to exchange for a different size, and the process was super easy. Great communication throughout. Highly recommend Dukero!

Ella

Fast delivery & great quality

Brilliant service from start to finish. My order arrived quickly and exactly as described. Will definitely shop here again. Brilliant service from start to finish. My order arrived quickly and exactly as described. Will definitely shop here again. Brilliant service from start to finish. My order arrived quickly and exactly as described. Will definitely shop here again.

Dominic

Shipping Protection

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Frequently Asked Questions

Our customers tell it better than we do!